Just yesterday, I was helping a local church in Waukon. They had just gotten a new computer and needed some general computer training. The pastors wife is the primary person who runs their computer so I was teaching her how to do various things on it. She had brought up to me that their old laptop was still sitting at our local competitors shop in Waukon. She said the reason they had gotten the new computer was because their old laptop screen had gone dark. She informed me that our local competitor quoted her $175 to change the ballast in her laptop. I was shocked as we do the same repair for only $65. What really startled me though was she said she dropped it off over a month ago and since declining to do the repair asked the technician to transfer her data to a USB flash drive. They initially told her that it would be ready in a few days. She said she still hasn’t gotten the flash drive and has stopped by numerous times. Each time she stops by she informed me that they simply tell her that they will get to it right away and should have it done within a day or two. I can not believe it has been over a month! To me the whole situation seems like a very stressful one. This type of service to me is absolutely terrible and inexcusable.
We know how stressful having to get your computer repaired can be. That’s why we felt it was necessary to offer a stress less solution to all of your technology needs. Whether you need help getting your computer repaired or you need to setup a website for your business. We are here for you 24/7. Because of stories like one mentioned above we have gone to great lengths to setup our business in a way that we can offer all of our customers same day or next day service at no additional charge. This combined with our highly trained professional technicians is just a few of the many ways that we make the stress less difference in providing a solution to all of your technology needs. We currently offer our on-site services to all of Allamakee, and Winneshiek county including Decorah, Postville, and Waukon. We also offer our remote services Nationwide.